Track Your Order

Where is my new clock? We know you’re excited to hang your new statement piece! Once your order departs our US warehouse, we send a shipping confirmation email to the address you provided at checkout.

Quick Tracking Tips:

• Processing Time: Most orders are picked, packed, and shipped within 1–2 business days.

• Carrier Updates: Please allow 24–48 hours for UPS or FedEx to scan your package and update the tracking status in their system.

• Check Your Inbox: If you don't see your tracking number, please check your Spam or Promotions folder for an email from support@theclocknook.shop.

• No P.O. Boxes: As a reminder, since our clocks are oversized (24"–30"), they require a physical street address for delivery.

Delivery Estimates:

• Standard Shipping: 4–7 business days.

• Priority Insured Shipping: 2–5 business days.

Note: Delivery times may be slightly longer during peak holiday seasons or extreme weather conditions.

Need Help?

If your tracking number shows no movement for more than 5 business days, or if you have any questions about your delivery, please reach out to our support team:

Email: support@theclocknook.shop (Please include your Order Number for faster service)

Please enter your tracking number below to see your real-time delivery status:

If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.